Delivering market-leading innovation is our mission at Newbook. So, what are the latest trends and what’s ahead for 2025, you ask? Buckle up because we’re hyper-focused on delivering scalable solutions to drive growth, efficiencies, and most importantly, memorable guest experiences through these key themes….
Advanced Distribution Strategy: Maximize Reach, Optimize Revenue
Newbook currently offers the most advanced distribution tools in the industry to maximize your reach through a robust omni-channel strategy:
- Drive multiple distribution strategies within one platform – whether it be major Online Travel Agents (OTA) like Booking.com, direct bookings or outdoor hospitality specific marketplaces like Hipcamp, Glamping Hub and Spot2Nite.
- Inventory and pricing sync across all the channels to boost efficiency
- Balance your OTA strategy and direct booking strategy with multiple marketing tools, promotions, and a seamless booking engine to bring more guests straight to you.
What’s coming in 2025?
Unified Guest Messaging:
Communicate with your guests in real time and on the go with our new unified messaging inbox that is mobile responsive. You can seamlessly manage emails, SMS and even OTA messages from one inbox!
OTA Artificial Intelligence Developments:
Keep your eyes peeled on the Outdoor Hospitality OTA space for some epic AI developments coming VERY soon that you’ll want to be a part of.
Newbook drives over 7 Million bookings each year for our customers and 50% of those are powered by Newbook’s world class channel manager.
Powering World-Class Guest Experiences
Memorable guest experiences is what it’s all about. As guests are skewing younger and expectations grow higher, it’s innovative technology that’s going to ensure you deliver a world-class experience that drives repeat bookings for generations to come.
- Turning lookers into bookers – Our re-designed Newbook Online Booking Engine delivers a seamless experience that’s optimized for conversions.
- Personalize the guest journey – Offer tailored promotions, facility hires, activities and add-ons at just the right time to maximize guest satisfaction (and your revenue).
- Make loyalty effortless – Turn happy guests into repeat visitors with loyalty programs and exclusive member perks. Newbook’s Open API enables the integration of membership rules and programs of choice.
What’s coming in 2025?
Interactive Map Experience
A visual, interactive booking experience that’s just like picking the best spot in real life! Guests can explore an interactive map, filter by site type, amenities, and availability, and instantly see the best options. It’s intuitive, personalized, and designed to maximize conversions.
World-class website and digital marketing solutions
We’re expanding our current website offerings and launching digital marketing services to help with SEO and driving high quality traffic to your website to maximize conversion. We hear so many questions from the industry when it comes to digital marketing and we get it – it can be overwhelming – so we’re delivering with in-house solutions from the trusted Newbook team.
Newbook drives an average direct booking conversion rate of 4+%. Some of our best customers are seeing 12+% conversion rates.
Open Ecosystem: Flexibility & Integration for Scalability
You shouldn’t have to limit your business potential because of your PMS. Newbook delivers the greatest flexibility in the market with Open API capabilities so you can plug and play your favorite integrations. We’re a platform who grows with you that:
- Plays well with others – easily connect with the tools you already use, from revenue management to marketing automation.
- Gives you freedom – work with the partners and software providers you choose, while still benefiting from a unified experience.
- Centralizes your operations – manage operations, marketing, and revenue from a single, intuitive hub.
What’s coming in 2025?
New Integrations
Newbook is consistently delivering new integrations, with Toast POS and Lightspeed K Series coming very soon.
Newbook Payments
We’re delivering a faster, smarter Newbok Payments. Enjoy a reliable and integrated payments suite including your online gateway featuring Google & Apple Pay, ACH/Direct Debit and credit card terminals. It’s all your payments needs managed directly within Newbook with transparent and competitive pricing.
Newbook currently partners with 100+ technology providers and is adding more every day. Customers say Newbook’s open APIs are seamless to use and power 1000s of versatile experiences for both operators and guests.
Renewed Business Intelligence (Coming soon!)
With our renewed vision for Business intelligence, Newbook will empower you to further elevate your data analysis and visualization to make data driven decisions.
- Forecast demand, optimize pricing and maximize revenue with various reports at your fingertips
- Uncover inefficiencies in staffing, maintenance, and resource allocation, reducing costs and improving margins
- Slice and dice various dimensions to create customized visualizations that suit your business
- Leverage AI powered insights to uncover the “Why” behind data patterns/anomalies
As we power ahead with a massive year of innovation, we’ll keep you in the know with webinars and learning resources, so you can start leveraging smarter tools and tech to scale your business.
Stay tuned for more updates coming soon…
Want to learn more?
Feel free to book a time with one of our friendly team members if you have any additional questions.
